This skill set reflects the skill requirements for team leaders or managers responsible for coordinating teams and supporting the wellbeing of colleagues working in stressful and demanding roles. It has been endorsed by industry as suitable for individuals who hold a qualification at Certificate III level or higher in a related field, or have skills equivalent to the qualification requirement validated through recognition of prior learning.
Who should take this course: This skill set is for workers with existing experience or qualifications in community services or health sector roles seeking to broaden their skills in leading and supporting colleagues.
This skill set is for workers with existing experience or qualifications in community services or health sector roles seeking to broaden their skills.
In this skill set, you will learn to:
| Unit Code | Unit Name |
|---|---|
| CHCMGT003 | Lead the work team |
| CHCMGT005 | Facilitate workplace debriefing and support processes |
| CHCPRP003 | Reflect on and improve own professional practice |
| Assessment Method | Overview |
|---|---|
| Knowledge Quiz | Questions such as true/false, multiple choice, matching, drag and drop, or sequencing. Available in Moodle as a quiz. |
| Short Answer | Short form responses to capture evidence of knowledge and, in some cases, skill application. |
| Practical Project / Observation | Requires students to complete practical tasks and written work. May involve: short answer questions, roleplay activities, presentations, completion of templates or reports, lab activities, and case studies. Trainers/Assessors may use observation checklists. |
This skill set is available under the Queensland Government’s Career Boost funding program. Eligible students contribute a co-contribution fee as outlined below.
| Skill Set | Total Units | Non-Concession | Concession |
|---|---|---|---|
| CHCSS00084 Lead and Support Colleagues | 3 | $12.00 | $6.00 |
The co-contribution fee may be paid on your behalf by your employer or a third party. For further information, contact our team or call 1300 230 623. Learn more about Career Boost.
*This skill set requires students to submit an AFP National Police Check (NPC) application. The $42.00 application fee is paid directly to the Australian Federal Police.
Standard Academic Entry Requirements:
Students must have the minimum knowledge and skills to study at this level, equivalent to an AQF Level 2 or above. Mature age students may be assessed on relevant work experience.
Career Boost – Workforce Eligibility:
General Career Boost Eligibility:
All students must undertake Queensford College’s Language, Literacy, Numeracy and Digital (LLND) skills assessment via online LLN Robot System.
Applicants must meet the Career Boost eligibility requirements listed in the Academic Entry Requirements section above.
Students will need to ensure they are able to connect to the internet and have the capability to use our online learning system that meets the minimum technical requirements, which are:
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