For International Students Only
CRICOS Course Code:
119700F
CHC52025 Diploma of Community Services
Study In:
Brisbane
Parramatta
Adelaide
Duration
104 Weeks
Study Mode
Blended (On Campus & Online)
Lead, Manage, and Empower Communities

The Diploma of Community Services is designed for individuals seeking to make a profound social impact. This qualification prepares you for specialist roles in the delivery, management, and coordination of person-centred services. Whether you are aiming for case management, program coordination, or supervising a dedicated team of volunteers and workers, this course provides the technical skills and leadership framework required to thrive in the Australian community services sector.

Specialisation:  Case Management

What You'll Learn
  • Professional Autonomy: Learn to work independently within your scope of practice while receiving broad direction from senior management.
  • Practical Experience: Complete a minimum of 100 hours of supervised work placement to apply your theoretical knowledge in real-world settings.
  • Specialised Skillset: Master the delivery of services to individuals, diverse groups, and entire communities to improve personal and social wellbeing.
  • Regulatory Compliance: Gain a deep understanding of Commonwealth and State/Territory legislation, Australian standards, and industry codes of practice.

More Information
Qualification Recognition
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Nationally recognised

Course Outline
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Unit Code Unit Name Core/Elective
CHCCCS004 Assess co-existing needs Core
CHCCCS007 Develop and implement service programs Core
CHCCCS019 Recognise and respond to crisis situations Core
CHCCSM017 Facilitate and review case management Core
CHCDEV005 Analyse impacts of sociological factors on people in community work and services Core
CHCDFV001 Recognise and respond appropriately to domestic and family violence Core
CHCDIV001 Work with diverse people Core
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety Core
CHCLEG003 Manage legal and ethical compliance Core
CHCMGT005 Facilitate workplace debriefing and support processes Core
CHCPRP003 Reflect on and improve own professional practice Core
HLTWHS003 Maintain work health and safety Core
CHCCSM015 Undertake case management in a child protection framework Elective
CHCPRT025 Identify and report children and young people at risk Elective
BSBPEF401 Manage personal health and wellbeing Elective
CHCMHS013 Implement trauma informed care Elective
CHCCSM009 Facilitate goal-directed planning Elective
CHCCSM010 Implement case management practice Elective
CHCCSM012 Coordinate complex case requirements Elective
CHCCSM014 Provide case management supervision Elective

*Units are subject to change based on training package updates and college requirements.

Assessment Methods
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Assessment Method Overview
Knowledge Quiz Questions such as true/false, multiple choice, matching, drag and drop, or sequencing. Available in Moodle as a quiz.
Short Answer Short form responses to capture evidence of knowledge and, in some cases, skill application.
Practical Project / Observation Requires students to complete practical tasks and written work related to the practical. May involve:
  • Short answer questions
  • Roleplay activities (including creating/updating documents)
  • Presentations (notes, slides, and delivery)
  • Completion of templates, documents, or formal reports
  • Lab activities (evidence such as screenshots)
  • Case studies
Trainers/Assessors may use observation checklists during these tasks.
Vocational Placement If required by the training package, Queensford College will arrange vocational placement or work-based training. Specific units requiring placement will be identified within the course structure.
Observation / Practical Skills Demonstration Assessments which consist primarily of direct observations of student performance.
RPL & Credit Transfer
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You may be eligible for Recognition of Prior Learning or Credit Transfer for this course.

Find Out More
Student Support
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Queensford College use industry current practices and methodologies to ensure the training program is relevant to industry while also meeting Training Package requirements. Our students have access to a team of reliable staff and trainers that are available throughout the course duration. For the duration of the course students will be supported with the following:

  • Student Services: for all administrative enquiries and on issues associated with general academic skills
  • Trainers: to answer any questions students may have about the course content, assessments and study progress
  • Help Desk: for any assistance on course materials and assessment submission through our online learning platform.

Fees and Funding Options
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Fee For Service

Queensford College's Fee For Service offerings allow you to make a variety of different payment methods, to help best suit your financial situation.

Upfront 100% Payment

Pay for your full course upfront with Visa or Mastercard.
Please note that students are NOT required to pay more than 50% of the total tuition fees upfront for courses more than 25 weeks in duration.

Payment Plan (Direct Debit Available)

Pay through convenient instalments - weekly, fortnightly, monthly, or per semester.
Terms and conditions apply, please contact us for more information.

Students must meet the following requirements and prerequisite to enter this course. Futhermore, Students must be aged 18 years or above at commencement of course. Please enquire with our Admission Team for more details on the academic and English language requirements.
Academic Entry Requirements
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Students must meet the following requirements and prerequisite to enter this course. Students must be of 18 years of age at the time of course commencement.

Students must have completed at least an Australian year 11 or equivalent*

*Mature age students, who do not hold a qualification and wish to study with Queensford College, will be assessed based on their work experience.

English Language Requirements
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Student must:

·        provide evidence of attaining an overall IELTS  score of 6.0 bands or equivalent scores on a similar test (such as PTE etc). OR

·       have  attained an Advanced Level of English and must provide evidence of the same. OR

·        complete Queensford College’s LLND evaluation  to determine if they meet the English criteria.

 

As  per Home Affairs, Student Visa information:

·       If student has achieved IELTS (or equivalent) test score of 5.5,  student must study 10 weeks of ELICOS before commencing their course with  Queensford College.

·       If student has achieved IELTS (or equivalent) test score of 5.0,  student must study 20 weeks of ELICOS before commencing their course with  Queensford College.

(https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-listing/student-500#Eligibility)

TOEFL  internet-based tests (TOEFL IBT) taken on or after 26th of July 2023 will no  longer satisfy the English language required for Student visa purposes and  will therefore not be accepted.

English Language Requirements Exempted if

The student is enrolled in full-time school studies as a principal course including in a secondary exchange programme, a postgraduate research course, a standalone English Language Intensive Course for Overseas Students (ELICOS), and Foreign Affairs or Defence sponsored students. OR

The student has completed at least five years’ study in one or more of the following countries: Australia, UK, USA, Canada, New Zealand, South Africa, or the Republic of Ireland. OR

If the student is a citizen and hold a passport from UK, USA, Canada, NZ or Republic of Ireland. OR

If student has in the last two years before applying for the student visa, had completed in Australia and in English Language, either Senior Secondary Certificate of Education or substantial component of a course leading to a qualification from the Australian Qualifications Framework at Certificate IV or higher level, while they held a student visa.

For more information on entry requirements, please visit: queensford.edu.au/international-admissions

Course Study Requirements
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CHC52025 Diploma of Community Services has no formal entry requirements specified in the national training package.

Queensford College Admissions Requirements
(for International Students)

To enrol in this course at Queensford College, applicants must:

• Be at least 18 years of age
• Have completed Year 11 (or equivalent)
• Demonstrate English proficiency equivalent to IELTS 6.0 (or approved equivalent)
• Participate in a Language, Literacy, Numeracy and Digital (LLND) assessment

Computer Requirements
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Students will need to ensure they are able to connect to the internet and have the capability to use our online learning system that meets the minimum technical requirements, which are:

  • Access to a laptop/computer is preferred
  • An operating system supporting the following browsers (current version and up to three most recent versions): Chrome, Firefox, Safari (excluding Safari on Windows), and Microsoft Edge
    • For Windows: Windows 10, 4 Gb RAM installed (minimum)
    • FOR MAC: Mac OS X 10.13 or above
  • Access to Word processing software, such as Microsoft Word
  • Reliable internet connection

Possible Career Outcomes
Case Manager
Case Coordinator
Support Facilitator
Community Services Manager
+ More
Next Intake Date
View Calendar
Apply Now

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Fill in our Enquiry form, and one of our Staff will reach out to assist you.

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